We're here to help
Real people, plain answers. Whether you're using ADAPT or Eli, we'll help you sort it out.
Email us anytime
Tell us what's happening and which app you're using. We read every message and aim to reply within 1–2 business days.
support@timelesstechlearning.comCommon questions
How do I reset or delete my account?
In either app, open your Profile (or Settings). In Eli, choose Delete my account; in ADAPT, open account settings and choose Delete Account. You can also email us and we'll take care of it within 30 days.
Is Eli's scam check always right?
No — Eli is a helpful second opinion, not a guarantee. It can miss a real scam or flag something harmless. When in doubt, don't click anything, don't share personal information, and ask someone you trust.
Do I need an account to use Eli?
No. You can use Eli anonymously, with no signup. Creating an account or connecting ADAPT just lets Eli remember your progress across devices.
How do I turn voice or reminders on or off?
Open Settings inside the app. You can switch voice input, “Read aloud,” Confidence Mode, and reminders on or off at any time — and the rest of the app keeps working.
Looking for our policies? Read the Eli Privacy Policy, Eli Terms of Service, or our general Privacy Policy.